Next-Level Field Employee Tracking Software for Sales & Support Excellence
Transparent, intelligent, and effortless tracking for every support professional in the field
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Real-time GPS Tracking
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Geo-fenced Attendance
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Smart Visit & Route Planning
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Proof of Visit (Photo or Voice Notes)
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Actionable Performance Analytics
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All-in-one tracking, only ₹200/User/Month
You Are Just One Step Away
Recognize Effort. Reward Performance. Reinforce Trust.
Real-Time Visibility That Drives Service Excellence
Know where your team is, anytime
- Track field staff with live GPS location & movement history.
- Visualize routes, service visits, and distance covered for accountability.
- Stay updated even in low-connectivity zones with offline sync.
Smart Task & Workflow Management
Assign and track tasks without friction
- Allocate and monitor service tasks with deadlines & priority levels.
- Capture visit proofs, service photos, signatures, and notes directly from the field.
- Measure time spent per task to ensure SLAs are met.
Route & Visit Planning That Saves Costs
Cover more ground with less travel time
- Auto-optimize daily routes to reduce travel time and fuel costs.
- Make the most of integrated maps for seamless navigation between service points.
- Plan visits by customer, site, or service request location.
Effortless Expense & Allowance Tracking
Fast, paperless, and policy-compliant claims
- Field staff can submit travel and service-related claims on the go.
- Managers get clear visibility of expenses.
- Enforce company expense policies and prevent reimbursement disputes.
Attendance & Shift Management
Geo-fenced, automated, hassle-free attendance
- Geo-fenced check-ins and check-outs at service sites.
- Face ID or selfie verification for reliable attendance.
- Approve and track leaves and shift handovers in real time.
Instant Communication With Field Teams
Updates delivered instantly to the right people
- Share urgent service updates or safety alerts instantly.
- Broadcast to teams by region, site, or role.
- Keep everyone aligned without endless phone calls.
Analytics That Empower Managers
Insights that drive smarter, faster decisions
- Access detailed reports on visits, service quality, travel, and expenses.
- Track team performance with real-time data for faster decisions.
- Export ready-to-use dashboards (Excel, PDF) for review & planning.
Trusted by Managers. Loved by Teams.
“Before TeamTrace, I had no real-time visibility into my support team’s field activities. Now, I can track where they are, what tasks they’ve completed, and our service response times have improved by 35% in just 3 months.”
“Unverified visits and manual claims used to drain both time and money. With live tracking and instant reporting, we’ve reduced travel wastage by 40% and improved customer coverage across territories.”
No Matter the Device. No Matter the Desk.
Works Wherever Your Team Works
TeamTrace keeps productivity visible across the following platforms:
Visibility That Managers Bank Upon. Efficiency That Teams Deliver.
Turn invisible effort into undeniable impact
Service Reliability, Every Single Day
Know exactly which site was visited, when it was serviced, and what was completed — ensuring customers never face delays or missed appointments.
Higher Productivity, Lower Overheads
Smarter routes mean your support teams spend less time traveling and more time resolving issues, thereby maximizing output without increasing headcount.
Proof That Builds Trust
Every check-in, photo, and service note is verified. Managers gain accurate insights, employees feel protected from false disputes, and clients get transparency.
Controlled Costs, Zero Surprise Claims
Expense tracking is instant and policy-driven — whether it’s travel, fuel, or site-related costs. Budgets stay predictable, and reimbursements stay fair.
Data That Speaks Action
Real-time analytics help you identify bottlenecks, spot service gaps, and reallocate resources with confidence — turning operations into a growth engine.
Compliance Made Effortless
Attendance, safety checks, and SLA adherence happen automatically in the background. You stay audit-ready without burdening your managers or employees.
Gear Up to Take Control of Your Field Operations
Managing dispersed support teams doesn’t have to mean guesswork. With TeamTrace, you get the clarity to reduce costs, the insights to improve service delivery, and the tools to keep teams aligned — wherever they are.
Frequently Asked Questions
Unlike generic tools, TeamTrace is designed for employees in support roles who work in the field. It combines live GPS tracking, visit planning, expense management, and proof of service to help managers improve efficiency without micromanaging.
No. TeamTrace tracks only work-related data like routes, visits, and attendance. Personal activities or irrelevant data are never monitored. Transparency is paramount — employees are always aware of what’s being tracked.
Yes. TeamTrace is offline-sync enabled. Field employees can log tasks, visits, and expenses even without connectivity, and the data syncs automatically once they’re back online.
Extremely easy. Employees simply download the mobile app, and managers can start assigning tasks and tracking from Day 1. We also provide onboarding support to ensure a smooth rollout.
TeamTrace is ideal for support-intensive industries such as Pharma (medical reps), FMCG distribution, After-sales service, Facility management, Logistics support, and Telecom field teams.
Yes. With built-in route optimization and visit planning, managers can reduce travel time, maximize coverage, and ensure better resource allocation.
Employees can log travel allowances, fuel costs, and other claims directly from the field. Managers get instant approval workflows, and all expenses are tracked against company policies to avoid leakages.
Yes. Attendance is geo-fenced and selfie-based, so managers get verified attendance without manual paperwork. Shift management and leave approvals are also built in.
Data security is our top priority. TeamTrace uses enterprise-grade encryption and complies with GDPR guidelines to ensure employee and company information remains safe.
Plans start at just $400/user/month, covering real-time tracking, task management, expenses, and analytics — making it a cost-effective solution for managing field support teams.
